System Requirments
Required Specs:
- Windows® 98/2000/ME/XP
- Pentium® II 400Mhz or greater
- 256 MB RAM
- 16 MB Direct3D compliant video card
- DirectX 8.0 compatible sound card
- 28.8k (or faster) Internet connection
- 4X speed CD-ROM
- 450 MB+ hard drive space
Note: Although technically below the minimum specs,
players with 128 MB of RAM will still be able to run Luclin
by turning off the new character models.
Recommended Specs:
- Windows® 98/2000/ME/XP
- Pentium® III or greater
- 512 MB RAM
- 32 MB Direct3D compliant video card and hardware
T&L (i.e. ATI Radeon or Nvidia GeForce 2 or greater)
- DirectX 8.0 compatible sound card
- 56.6k (or faster) Internet connection
- 16X speed CD-ROM
- 1.5 GB+ hard drive space
Note: DirectX 8.1 or greater is required for Windows
98 ,XP, ME, and 2k.
DirectX 8.1 or Higher Required
With
the release of EverQuest: The Shadows of Luclin, Verant
requires DirectX 8.1 or higher. This is true not only
for those purchasing Shadows of Luclin, but for everyone
playing EverQuest. All details regarding this change
can be found HERE
To
determine what version of DirectX is currently installed
on your system:
- Click
the Start menu.
- Use
the Run.. command..
- In
the Open field, type "DXDIAG" then click OK. This
will launch the DirectX diagnostics tool.
Your
version of DirectX will be listed at the bottom
of the System Information area. For example, version
7.0a is listed as "DirectX 7.0 (4.07.00.0716)"
Please
do the following prior to playing EverQuest. It
is very important that your drivers are installed
in the order indicated to avoid potential problems:
- Go
install the latest DirectXand
drivers for your operating system.
- Go
to the website for your 3D accelerator. There are
a number of different manufacturers, and it is preferred
that you visit the website for the manufacturer of
your card. At your option, you can go to the chipset
manufacturer site. Most will be able to use either
www.3dfx.com (for
Voodoo cards), www.atitech.com
(for ATI cards) or www.nvidia.com
(for TNT/GeForce cards). Download and install the
latest drivers appropriate for your card and operating
system. See Sony's Video FAQ (http://everquest.station.sony.com/support/audio_video/general_video_troubleshooting.jsp)
for more details.
- Go
to the website for your sound card manufacturer and
do the same. If you do not know what brand of sound
card you have, you can right-click on "My Computer",
select "properties", click on "Device Manager", and
open the "Sound, Video, and Game Controllers" section.
Your sound card will be listed there. If you use a
SBLive sound card, you can run "LiveUpdate" from the
Windows Control Panel off of your start menu. View
Sony's (Sound FAQ)
for driver locations and more details.
If
you experience any problems, please do the following:
- Run
DXDIAG.EXE from your Start menu (click start, run,
then type "dxdiag")
- Click
the "Save all Information" button at the bottom of
the program window.
- Save
the file as "dxdiag.txt"
Email
that file to eqtech@soe.sony.com
along with a complete description of your problem, the
"dbg.txt" file from your EverQuest directory, the text
from any error messages that are presented, and if you
are willing to assist our test department over the phone,
a phone number where you can be reached.
If
you are still having problems after visiting this support
section, you can contact the Technical Support Department
via email using their online
form.
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